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‎08-09-2021 02:23 PM

HP Recommended
Product: Pavilion 15 cs-1000tx
Operating System: Microsoft Windows 10 (64-bit)

Actually, my battery meter only gets to 84% and stops there for eternity, showing that the laptop is charging. So I tried to check the driver in hp support, there it was showing that my system's  BIOS is in a critical state it needs to be updated, it was at BIOS version Insyde F.23 December version. It was showing to update the BIOS to F.23.REV A  January version. I tried all the ways to update the BIOS but it remains at F.23 December version. Help me to solve this issue and update BIOS to the latest version, please.

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5 REPLIES 5

‎08-09-2021 02:31 PM - edited ‎08-09-2021 02:32 PM

HP Recommended

Hi:

 

Every HP BIOS update for any PC you look at ends in Rev A. for some reason.

 

You have the latest BIOS installed...F.23.

 

You ignore the Rev. A because that never shows up in the PC.

 

That is why the BIOS won't update.

 

The January date is the date the file was uploaded to the HP support site.

 

The December date is the actual date of the BIOS update file.

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‎08-09-2021 02:55 PM

HP Recommended

Arjit2752_0-1628542355253.png

hp support is showing my BIOS as critical, and my battery meter is constantly at 84% not getting charge fully. LED beside the adapter in the laptop is constantly indicating the charging state. The battery is not charging and has very fast battery drainage. Please help me.

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‎08-09-2021 03:05 PM

HP Recommended

Hi:

 

Unfortunately, I would not be able to help you with that problem, and I have already explained that you have the latest BIOS installed now.

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‎08-09-2021 03:06 PM

HP Recommended

I just want to know why it is showing critical in hp support?

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‎08-14-2021 03:13 AM

HP Recommended

can anyone give a solution to this problem?

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