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Pavilion x360 Convertible 15-dq0051nr

I am attempting to purchase a battery for a Pavilion x360 Convertible 15-dq0051nr.  I think I have identified the battery model.  I would appreciate, however, another user identifying the model number so as to confirm.  The additional issue, and more importantly, if the battery model is correct, is I have not been able to locate a vendor with a battery in stock.  I would also appreciate any advice with respect to such.

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@Neophyte3

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I did go through the Maintenance and Service Guide of your product and found the part details:L11119-857 Battery (3-cell, 41 Whr) Just by entering the part number in google search bar you will be able to find the website selling those parts. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Neophyte3

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I did go through the Maintenance and Service Guide of your product and found the part details:L11119-857 Battery (3-cell, 41 Whr) Just by entering the part number in google search bar you will be able to find the website selling those parts. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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