My HP Notebook - 15t - bs000 CTO's hinges and back casing completely broke and came off December 2018 (about a year after I got it). The problem was resolved after I sent it to HP and they fixed it. Now (Feburary 2020) the same thing is happening again after HP repaired my computer in their facility. What should I do? The HP Support website is not allowing me to contact any one for help. The computer is in perfect condition besides the outer case and I don't know what to do.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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