-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Notebook Overheating? Read this

Create an account on the HP Community to personalize your profile and ask a question
06-24-2013 07:34 PM
I have an hp pavillion G6 laptop and the fan seems to have stopped working. I turn it on and it stays on for 15 seconds and shuta off. Says its overheating. Is it possible for me to remove the back and clean or check the fan?
06-26-2013 11:53 AM
@Pelican1218,
I have heard people using devices that actually suck the dust and particulars out. (Ex. Vacuum Cleaner) I wouldn’t recommend that. You can use an air compressor but you don’t want to have the pressure up that high, and you don’t want to hold the nozzle close to the computer. The safest way would be to use a can of compressed air.
Please respond back at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
06-26-2013
11:58 AM
- last edited on
02-23-2017
08:03 PM
by
OscarFuentes
You state the fan is not working and the computer is overheating, is that correct? I will try to help you.
You can break the computer down and clean the fan. Can you provide the full make and model of the computer you have so I can provide you the necessary documentation. If you aren’t sure where to locate that information have a look at this link for help.
Please respond back at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
06-26-2013
04:51 PM
- last edited on
06-26-2013
04:57 PM
by
MC_Remington
The fan actually works fine, although sometimes very fast as when the laptop is getting extra hot. The problem is excess heat during use.
The unit informaiton is:
Model #: e9280t
Product #: AW020AV-ABA
Serial #: {Private Information Removed}
type: 64 bit
OS: Windows 7
The temporary fix, or crutch, that I use is to remove the battery if the power cord is attaced to the laptop and I do not use it in contact with my lap or my desk at all. Seems silly for a "lap top computer".
06-26-2013 05:07 PM
@Pelican1218,
I would like you to check your current version of BIOS that is installed. Have a look at the screenshots below that will help you check your version.
Please respond back at your earliest convenience with your current BIOS version information.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
06-26-2013 05:44 PM
I just check the BIOS and the information listed is:
Hewlett-Packard F.13, 12/3/2009
This is, I am sure, the BIOS installed at the time of the build.
Sorry, this is my wifes laptop and I do not have the purchase date handy but it seems like we bought them two years ago.
06-27-2013 09:17 AM
@Pelican1218
Thank you for that information.
Now you mentioned the e9280t is what you have, is that what we are working on because that is a desktop computer and your saying “this is your wife's laptop”. Kind of confused right now on what type of computer we are working on.
Please respond back at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!