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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
The Maintenence & Service guide for your notebook says that it supports up to 6GB.
It appears that it is not so upgradeable.
I suggest that you contact an online memory vendor, perhaps Crucial memory, and ask what they have for upgrading memory to 8GB that they guarantee to be compatible with your notebook model. That shifts the trial and error to them.
There is aCrucial System Scanner at the Crucial website that you can download to find compatible memory.
Here is the Maintenence & Service guide
http://h10032.www1.hp.com/ctg/Manual/c02968997
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
The Maintenence & Service guide for your notebook says that it supports up to 6GB.
It appears that it is not so upgradeable.
I suggest that you contact an online memory vendor, perhaps Crucial memory, and ask what they have for upgrading memory to 8GB that they guarantee to be compatible with your notebook model. That shifts the trial and error to them.
There is aCrucial System Scanner at the Crucial website that you can download to find compatible memory.
Here is the Maintenence & Service guide
http://h10032.www1.hp.com/ctg/Manual/c02968997
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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