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Microsoft Windows 10 (64-bit)

Hi,

 

My HP G62 RAM Slots don't work. The RAM won't go in, and I've tried everything. The question is, do I have to get a motherboard replacement for my HP G62?

1 ACCEPTED SOLUTION

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@DJtheGoat 

 

Firstly do you use the right RAM ? What is it ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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HP Recommended

@DJtheGoat 

 

Firstly do you use the right RAM ? What is it ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi,

 

I use the original RAM it came with. I disassembled it for a YouTube video saying, "How to upgrade or replace RAM in HP G62." After that, the RAM wouldn't go in the slots. So, the question still remains, do I have to get a new motherboard replacement for my HP G62?

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