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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Notebook clicks randomly

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11-29-2019 08:03 AM
When using the notebook, the mouse will often just stop moving smoothly, often not moving at all. It will also repeatedly click by itself with no input. For example, I could be watching a video with the Chromebook on my desk, and it will suddenly start clicking in short bursts, even though it was fine for a few minutes.
12-02-2019 08:10 AM
@Hydramezs Welcome to HP Community!
I understand that you are facing an issue with the touchpad issue.
You can tap your touchpad to click or change the direction you scroll. Here's how:
- At the bottom right, select the time.
- Select Settings.
- In the "Device" section, select Touchpad (or Touchpad and mouse).
- Change how your touchpad works:
- Turn tap-to-click on or off
- Turn on tap dragging
- Swap your primary mouse button, if you use a mouse
- Adjust how quickly your pointer moves: Move the sliders next to "Touchpad speed" or "Mouse speed"
- Choose the type of scrolling: Traditional (swipe up to move the page down) or Australian (swipe up to move the page up)
If your touchpad stops working, try these steps:
- Make sure there is no dust or dirt on the touchpad.
- Press the Esc key several times.
- Drumroll your fingers on the touchpad for ten seconds.
- Turn your Chromebook off, then back on again.
- Perform a hard reset.
- If you have more than one account on your Chromebook, delete the account that has problems with the touchpad, then re-add the account.
Hard reset your Chromebook
For most Chromebooks, follow the steps below:
- Turn off your Chromebook.
- Press and hold Refresh
+ tap Power.
- When your Chromebook starts up, release Refresh.
On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!