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Coodle
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Notebook won't turn on and no charging light either.

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[Personal Information Removed]
Microsoft Windows 10 (64-bit)

I was using this device perfectly fine just yesterday and i left it on charge overnight. When I came too turn it kn this morning it wouldnt turn on. I then noticed the power light wasnt on either. I tried other plugs but they didnt work and i thought it had atleast some charge when i left it last night.

 

Thanks in advance for any help ☺️

-Coodle

 

 

3 REPLIES 3
The_Fossette
HP Support Agent
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@Coodle

 

I reviewed your post and I understand that the computer is not powering on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Coodle
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Non of these steps worked.

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The_Fossette
HP Support Agent
HP Support Agent
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@Coodle

 

I recommend you contact support as it looks like a hardware issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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