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Hi. I purchased a 17z-ca300 laptop back in 2021. It came with a 17.3 touchscreen. Unfortunately its cracked thanks to a tiny camouflaged Lego; i love my son bless his heart. I need a new replacement screen. I need a NT173WDM-N11 but i can only find NON-touch. I have looked on amazon, newegg, ebay, bunch of random google finds and i have found nothing with the thouchcreen capabilities. Can someone help me please?

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You need a touchscreen compatible panel with the digitizer, not just the LCD, because many NT173WDMN11 listings in HP Support and online stores are non-touch. Search specifically for NT173WDMN11 touchscreen digitizer or 17.3 inch eDP 40-pin touchscreen compatible with HP 17z ca300 and make sure the seller clearly states touch support. If you still cannot find one, contact HP parts support or use the full display assembly part number from your damaged screen in HP Support to guarantee the correct touchscreen replacement.

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