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‎08-21-2019 08:15 AM

HP Recommended
Product: omen 15-ce0xx
Operating System: Microsoft Windows 10 (64-bit)

So I was walking down the street and my computer felt down. I was with my case but apparently, it didn't really help. This is how it looks now. 

 

IMG_20190821_154952[1].jpgIMG_20190821_155020[1].jpg

 

Here i have a picture of both fans. The one which is intact and the broken one. There are only 4 protectors in the broken one.

 IMG_20190821_155835[2].jpgIMG_20190821_155808[1].jpg

 

 So my question is, is there any chance to fix it? And if so, where? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2019 04:29 PM

HP Recommended

@Sebastian144

 

Welcome to HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-23-2019 04:29 PM

HP Recommended

@Sebastian144

 

Welcome to HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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