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- Omen 15 doesn't recognize G2 230W Dock

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12-05-2019 06:47 PM
I have a "OMEN by HP Laptop 15-dh0xxx" connected to a "HP Thunderbolt Dock 230W G2 w/ Combo Cable". The Omen does not see the G2. However, I also have the 120W G2 Dock, and the Omen can see devices on the docking station.
So, I connected the 230W "Combo Cable" to the 120W G2 dock's power supply, and the Thunderbolt seems to work. The connected monitor and USB devices are then available. But, now I can't use the power for the laptop, because it needs 200W.
Why does the extra power to the 230W G2 Dock make the Thunderbolt not work?
One more thing... if I don't power down the Omen, and switch back to the 230W power supply, everthing works... until I turn off the laptop.
12-05-2019 10:10 PM
Is it the following one ?
https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=2UK37AA&opt=&sel=ACC
HP Omen machines are NOT on the compatible list.
Regards.
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12-06-2019 10:15 AM
The Omen 15 is supposed to have Thunderbolt port. The HP G2 Thunderbolt Dock is supposed to be Thunderbolt compatible. Why would HP not follow standards when they sell products. I will never buy another HP product if they sell a Thunderbolt device that isn't compatible with a Thunderbolt port on their own product.
This is insane.