Hi Echo, thanks for your help, I will answer to your questions:
Did this happen after a recent window or software update?
I don't know, I can't be sure. I have updated a few things recently:
Bios, Nvidia Geforce Experience software and nvidia driver and I tried to update windows 10 to the latest version but it is bugged and it won't work.
Have you made any hardware/software changes?
same as above
Did you make any changes on the settings of your PC prior to the issue?
No I didn't.
When was the last time it worked fine?
No sure. The problem is that the pc has always been quite loud but I haven't checked the core clock before. When I have bought it I read that temps around the 85°C were quite common so I didn't investigate further.
I recently tried looking again online and I read about somebody else having temps issues due to core clocks always running at max, so I went checking and I had the same issue.
I have followed all the steps again but the laptop is fully up to date.
I have a few troubleshooting steps we could try to fix the issue: use the following steps:
Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.
After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.
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