• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-15-2020 06:19 AM

HP Recommended
Product: Example: HP Omen 15 2020 AMD
Operating System: Microsoft Windows 10 (64-bit)

I found my new HP Omen 15 2020 AMD's doesnt stop when it's just chrome on. CPU temperature was around 54C after i had turned off all my game and only chrome was on. The fan will run permanantly from the time i play game till i shut down my laptop, cant stop it. Is my laptop have a thermal problem or a fan problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2020 10:08 AM

HP Recommended

Check in the BIOS to ensure that the Fan option of always on isn't enabled.

 

Do be aware that since it is an Omen and a laptop instead of a desktop it will tend to run with fans on.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-15-2020 10:08 AM

HP Recommended

Check in the BIOS to ensure that the Fan option of always on isn't enabled.

 

Do be aware that since it is an Omen and a laptop instead of a desktop it will tend to run with fans on.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-15-2020 06:37 PM - edited ‎11-15-2020 06:37 PM

HP Recommended

It's normal especially if you run the latest windows update and bios.... I think that's because with the latest update,, CPU tend to works on the best performance as they can if you plugged in.... That's why it runs hotter than before...

 

But if you run on battery, you'll notice the temp is cooler,, because on battery mode the CPU will step down their performance a little and it will make the fans not run permanently...

 

For safety reason,, i think it's better this way to have your one fans (left fans) runs continuously... so you wont have to worry about the heat... Just make sure, both of your fans are not spinning on maximum speed when you just open chrome... because it means that you have thermal problem...

Sent from OMEN 15 en-0013ax
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.