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‎01-26-2018 02:23 AM

HP Recommended
Product: HP ENVY 13-ad011na
Operating System: Microsoft Windows 10 (64-bit)

Hi, can someone tell me if the Omen Accelerator will work on my ENVY 13-ad011na?  It has 2 USB-C connections.

Thanks! 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2018 02:59 AM

HP Recommended

@16vMonkey

 

Please check the following requirements

 

    https://support.hp.com/au-en/document/c05573720#AbT0

 

and your machine is

 

  https://support.hp.com/lt-en/document/c05565733

 

I don't think USB 3.1 Typr-C ports are Thunderbolt ports. They are only Gen 1 ports.

 

Regards.

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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1 REPLY 1

‎01-26-2018 02:59 AM

HP Recommended

@16vMonkey

 

Please check the following requirements

 

    https://support.hp.com/au-en/document/c05573720#AbT0

 

and your machine is

 

  https://support.hp.com/lt-en/document/c05565733

 

I don't think USB 3.1 Typr-C ports are Thunderbolt ports. They are only Gen 1 ports.

 

Regards.

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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