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- Re: Omen Accelerator support GTX 1080 Gaming X

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12-13-2018 09:57 PM - edited 12-14-2018 01:49 PM
Does the Omen Accelerator support the MSI GeForce GTX 1080 Gaming X 8G ?
Because here i can just see this two:
NVIDIA® GeForce® GTX 1080 Ti
NVIDIA® GeForce® GTX 1080
https://www8.hp.com/us/en/campaigns/omenaccelerator/overview.html
But i can't find the GeForce GTX 1080 Gaming X
But I read from someone that it worked with this card. Has anyone else had this experience?
12-15-2018 04:11 PM - edited 12-15-2018 04:13 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see you need help in upgrading the graphics cards, on HP Spectre X360 13-Ac0xxx notebook. Don't worry as I have a few suggestions which should help you. Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
To get the answer to this question, Yes! it is compatible (NVIDIA® GeForce® GTX 1080 Ti & 1080)
Hope this helps!
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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee
12-16-2018
07:50 PM
- last edited on
12-17-2018
04:23 PM
by
Cheron-Z
Product: HP Spectre X360 13-ac034ng
S/N#[edit]
yes i konw that it works whit this two graphic cards NVIDIA® GeForce® GTX 1080 Ti & 1080
But i have MSI GeForce® GTX 1080 Gaming X
12-17-2018 10:25 AM
@moves99
Thank you for posting back.
To get the answer to this question, that these are the graphics card which is tested on the PC, however, if you wish you can try it at your own discretion.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance.
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-17-2018 11:47 AM
No, I do not exchange anything with the notebook. My notebook is not suitable for gaming. That's why I want to buy the HP omen accelerator and there i want to install a graphics card. The question is whether this graphics card works
MSI GeForce® GTX 1080 Gaming X. I did not find this card in the list but I read that it worked for someone. I want a confirmation from you if that's true.
https://www8.hp.com/us/en/campaigns/omenaccelerator/overview.html
12-17-2018 04:42 PM
Thank you for posting back.
To get the answer to this question, Yes! MSI geforce® gtx 1080 gaming x compatible.
After reading your post, I did go through the Maintenance and Service guide of your product and found Intel HD Graphics 620 installed on the PC. And, support HD Decode, DX12, and DP1.2
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-18-2018 08:16 AM
Thank you for posting back
Apologies for the inconvenience caused.
Just to confirm that you're wanting to know "does the Omen Accelerator support the MSI GeForce GTX"? Correct
The MSI GeForce GTX 1080 Gaming X 8G graphics cards are the most advanced and powerful graphics cards which give you superior performance, and its compatible with the Omen Accelerator also support a number of different graphics cards.
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-19-2018 08:25 AM
Thank you for posting back.
The reason it was not listed because this card was not tested on HP product as its a new release compare to HP omen Accelerator.
As I've mentioned earlier the MSI geforce® gtx 1080 gaming x compatible card and you can try it at your own discretion.
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee