Omen Transcend RTX4060 Ultra 7 having GPU issues

[TanyaKD]

Bought in November. Eventually screen began flashing to black (maybe 1-2 seconds) multiple times every day. It's especially bad when looking at, or editing video and/or graphics. Contacted HP Tech help b/c under warranty. They tried myriad of solutions but couldn't fix. The last tech, after looking at reliability report, said I needed to submit it to HP to be repaired because it was corrupted. I did. They replaced the motherboard. Had it back less than 2 weeks and it's doing it again. 

I see online that hundreds of people are having the same issue. Does anyone have any answers? I am going to contact HP but I don't want to be trapped into a circle (repair, use, repair, use) until my warranty runs out. At this point I want a permanent answer because I'm getting very behind with work and am tired of setting up my computer over and over after OS reinstalls. 

[Max3Aj]

@TanyaKD, Welcome to the HP Support Community 

  

I understand you are facing an issue with your PC. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support