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Omen laptop keyboard backlighting

HP Recommended
Omen 17" laptop
Microsoft Windows 10 (64-bit)

The keyboard backlighting keeps turning off.  I can readily turn it back on, but why does it keep going off?

Chuck Billow
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@CWBillow1 

 

Essentially, the laptop does not have the option to switch on - and leave on - the backlit keyboard.

 

BIOS – Backlit Keyboard and other Advanced Options

 

This is one of those situations where the how-to document mentions that a particular feature might not be supported on every computer.  The document does not offer an exact explanation because the document is not written for YOUR computer.

 

HP Notebook PCs - Using the Backlit Keyboard

Section: The backlight stays on for only a few seconds

 

Excerpted

 

Note:

If there is not a setting for the backlight timing in the BIOS, this behavior might not be supported on the notebook. Check your notebook model's product support documentation to confirm support.

 

Discussion

 

In general, and there might be exceptions,

 

  • Business class computers offer the BIOS Advanced section. 
  • Examples of business class systems include and are not limited to:  Zbook Mobile Workstations, ProBook, EliteBook, EliteDesk, and others.

 

For example

  • The backlit keyboard timeout option is included in the Advanced section as appropriate (assuming system has a backlit keyboard).

 

  • At this writing, consumer class systems may not include the Advanced BIOS section.
  • Examples of consumer grade systems include and are not limited to:  Omen, Spectre, Pavilion, Envy, Notebook.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

OR

Results for "Omen 17" Laptop" (9) 

 

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Dragon-Fur

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