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‎12-14-2025 11:11 PM

HP Recommended
Product: HP OmniBook 7 Aero 13.3 inch Laptop Next Gen AI PC 13-bg1000 (AQ6X0AV)
Operating System: Microsoft Windows 11

Hello,

Only one of the DP Alt Mode (DisplayPort Alternate Mode) enabled USB C ports on my HP OmniBook 7 Aero correctly connects to my external displays via my HP USB-C G5 Essential Dock.

If I switch between the USB C ports in Windows 11 settings System > Display both ports appear to be correctly sending video to the external displays. The two external and one internal displays appear. However, the external displays only work when connected to one of the USB C ports. 

Has anybody else encountered this problem?

Regards,
Ben

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