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‎11-29-2021 09:00 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0035ur
Operating System: Microsoft Windows 10 (64-bit)

Hi. I received a new RAM (2 matrices of 8 GB each), but the laptop does not work well with them. Freezes constantly and randomly at different times. I want to configure RAM in BIOS, but the Advanced tab is hidden there. How do I open it? BIOS version - F.12
Thank you for your reply

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3 REPLIES 3

‎11-29-2021 09:05 AM

HP Recommended

Its just not a thing on HP consumer laptops. BIOS are intentionally very limited to prevent overclocking, etc. 

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‎11-29-2021 10:04 AM

HP Recommended

Previous and newer models have instructions on how to open the hidden menu. for this particular laptop no

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‎11-29-2021 11:45 AM

HP Recommended

So please share those instructions and let us know which models are affected. I assume those older instructions do not work on this model. You are not the first to ask this and Business class HP notebooks do have an advanced tab but consumer models including gaming computers do not:

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Access-to-hidden-advanced-BIOS-...

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