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HP Recommended

Iv ordered a laptop on line and it says order cancelled but it’s taken my money out of the bank can’t get hold of anybody to ask when will I get my money back ?

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HP Recommended

@Sal1974 

Welcome to the HP Community Forum.

 

Our Community does not have any of your purchase information (nor can we make use of it).

We are a volunteer workforce.

 

Please contact the HP Store UK and / or the HP Store UK Customer Service.

 

(Main Contact Number is in tiny print at the bottom of the website.)

HP Store - UK

 

and

HP Store - UK - Customer Service / Contact Information 

 

 

If you cannot contact Customer Service, we can forward a request for review.  It is not always fast, it is certainly possible.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.