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‎07-03-2020 10:48 AM

HP Recommended
Product: HP Pavilion x360 14-dw0010na Convertible
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have ordered a laptop and it was due for delivery on Monday 06/07/2020. Earlier the status said it was being packed but now the status is saying that the order is waiting stock. At the point of ordering there was no indication the laptop was not in stock and the reason i chose to order this laptop is that it was in stock! Now the estimated delivery date is 13/07/2020 but even that is an estimate so when will the laptop will be delivered? I do not want to wait another week if it will be delayed again.  I'd rather just cancel the order and get another laptop from somewhere else. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-06-2020 02:08 PM

HP Recommended

@AlinP1 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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1 REPLY 1

‎07-06-2020 02:08 PM

HP Recommended

@AlinP1 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

Was this reply helpful? Yes No
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