-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
4
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
"because the cord is loosen in there " Can you rephrase that? What you meant to say is not clear.
HP does not list any part numbers for components on the system board that are not modular.
You may find a part number at the BadCaps forum.
Your best bet would be to use one from a parts laptop from the 17-ca100 model series.
There is a PC/Laptop repair shop in Northern California that might be able to replace it for you.
Northridgefix.com
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
"because the cord is loosen in there " Can you rephrase that? What you meant to say is not clear.
HP does not list any part numbers for components on the system board that are not modular.
You may find a part number at the BadCaps forum.
Your best bet would be to use one from a parts laptop from the 17-ca100 model series.
There is a PC/Laptop repair shop in Northern California that might be able to replace it for you.
Northridgefix.com
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
4
0
0
HP Recommended
4
0
0
HP Recommended
HP Recommended
Now I understand.
The Maintenance & Service guide (see Chapter 3, Page 17, item 6)
http://h10032.www1.hp.com/ctg/Manual/c05985614.pdf
The part number from the Maintenance & Service guide is
Power connector cable (DC-in) L22528-001
Online vendor sources for the part
https://www.newegg.com/p/1B4-001S-01765 This is the one I recommend. Great vendor and good price.
The search I did for vendors of the part
The System board hook may be what is not connected to the DC in port.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
4
0
0
HP Recommended
HP Recommended
You're very welcome!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community