08-09-2018 09:21 AM
I just bought a HP Pavilion 14 ce0003nf laptop.
This laptop comes with a 256G M.2 SSD and has got an empty space for a 2.5' SATA hard drive.
I have a hard drive that I want to install in that empty space.
So I went to the HP support site and had a look at the Maintenance and Service Guide
Here is the link : http://h10032.www1.hp.com/ctg/Manual/c05974692
In that guide, it is mentionned I need spare parts to mount the additional hard drive.
It also gives the parts references :
Solved! Go to Solution.
08-09-2018 05:30 PM
Yes the HP factories have the parts but they have not been placed into the Parts Store or Partsurfer. You are not the only one having this issue and HP just has to put some of the parts into the supply chain which they have not.
08-10-2018 12:04 PM - edited 08-10-2018 12:05 PM
Its more frequent than I would like and generally indicates a popular model where they need all the parts being made to make new units...usually 30-90 days is enough time for parts to start appearing in the channel but every once in a while they do not. Even in such cases the parts start becoming available from resellers who cannibalize new laptops and sell off the parts which is very profitable.