Pavilion Laptop (15-ec0101AX) charges very slow.

[KunalSingh7]

Hi,
My laptop charges very slow it doesn't matter if am working on it(Surfing web) or when it is turned off. However when I'm working on it charging speed decreases by half like 1% in 30-40 minutes.
Its a new laptop and not been over 10 days .
Model name: Pavilion(15-ec0101AX)
Ram: 8GB
Processor: AMD Ryzen5 3550H
OS: Windows 10 64 bit

[Kumar0307]

@KunalSingh7, Welcome to the HP Support Community!

• Have you tried using an alternate AC Adapter and check if the issue persists?

Reinstalling Microsoft ACPI-Compliant Control Method Battery under device manager may resolve this issue. Let us try these steps: 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Restart the computer and check for the issue.

If the issue persists, I recommend you update the BIOS from this link, enter your Product number or name.

Click here to run a battery test to check on the PC.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!