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‎09-06-2021 09:32 PM

HP Recommended
Product: Pavilion Notebook

My HP Pavilion Laptop DVD Player has stopped working

 

I tested the optical drive and it gave me the following code after failing the test.

GSPPG0-7SPAPR-MFPWLK-6HKK03

 

Product ID is K8Y43AV

Category:
1 REPLY 1

‎09-06-2021 09:54 PM - edited ‎09-06-2021 09:55 PM

HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
GSPPG0-7SPAPR-MFPWLK-6HKK03OK00000000009/6/21346StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveOptical Drive 1 Read/Write/Format Error

 

I don't have any idea what that means, other than you probably need to install a new DVD drive.

 

The serial number of your notebook provided this parts list...

 

Product Number : K8Y43AV 
Description : HP PAVILION NOTEBOOK - 15Z-AB000 CTO 
RoHS Status : COMPLY_2.07
* PRELIMINARY UNENHANCED DATA *

 

General(Product Family)
Advanced(Unique Product S/N)

 

Customize your search results
18 Component BOM records found & 84 Spare BOM records found

Component BOM (OEM S/N BOM)Click to Expand/Collapse
Assembly Part Number Part Description Qty
691160-965SODIMM,8GB,PC3L-12800,Samsung1
700577-HC2DRV,STD,DVDSM,SATA 9.5mm, PLDS1
740015-003ADPTR 45W nPFC Smart RC 4.5mm NS,Delta1
792204-001WLAN RT SANJI BGN 1x1 BT4 CB1
797061-003ASSY, BU IDS UMA A8-7410 PAV KD1.01
798914-2D1PNL,15.6HD BV WLED SVA 45%220neDP FL,LGD1
800009-541BATT,KI04041,2.8AH,SDI/SDI1
804079-001ASSY,KBD AHS ISK STD TP PA CH1.0 US1
820916-001HDD,1TB,5400RPM,HYB8G,TSB, MQ02ABD-H1
821227-001DPK, WIN 10 HOME STD1
IMG_BUILDIDBID=15WW3MKT601#SABA#DABA1
IMG_DESC13Q6b7K7M7WaBapaqasauawbhbpbzcbdUdpdq1
IMG_DESC2.ya1
IMG_FEATUREBYTEFEATUREBYTE1
MAC_ADDR1Sku Desc Not Available1
MAC_ADDR2Sku Desc Not Available1
UUID_HALF1Sku Desc Not Available1
UUID_HALF2Sku Desc Not Available

 

Looks like you can pick up a used but tested and working DVD drive pretty cheaply on eBay...

 

700577-hc2 | eBay

 

Below is the link to the service manual, where you can find the DVD drive removal and replacement procedure...

 

HP Pavilion Notebook (AMD) Maintenance and Service Guide

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