Pavillion x360 loose hinge and broken, poor build quality!

[Abhay1000]

I got this product from a CROMA and I didn't think about it first but later I realised it was actually a demo unit which was sold to me 😞 I didn't mind it because the laptop felt new but...after few months of usage I see big scratches all over laptop with very light usage actually...

then I noticed even with SLIGHTEST touch to walls or furniture laptop's body got big dents like the body itself was scraped off it was sooo bad like I can't even return it and there no point in selling it 

I beared it thinking it might not affect performance and it did because idk when the left side of laptop body at vent has actually break ( crack) to the layer 

After 1year + 6 months I was hearing really loud and cranky noise from fan and observing the laptop is getting really really hot on lights usage and the body losing paint and weird stuff I can't explain 😭 

And now with no warranty....

 O

 

ne of the hinge is loose and the laptop body below or front of those hinges has actually **bleep** holes broken like howwww it is to even intentionally do this! 

HP PLEASE HELP ME WITH THIS I NEED THIS LAPTOP TO Atleast WORK THROUGH OUT MY COLLEGE!!

 

[Irfan_06]

Hi @Abhay1000,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support