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‎02-10-2023 04:58 AM

HP Recommended
Product: HP 250 15.6 inch G9 Notebook PC (511U6AV)
Operating System: Microsoft Windows 10 (64-bit)

While browsing Youtube, I noticed a slowness while navigating a few tabs. The computer crashed as soon as I pressed the tab to close. I had to shut down the computer. When I tried to open it again, it gave an operating system not found error. I went into the system diagnostics tab. HDD test gave error "No hardware found. Check cables".

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1 REPLY 1

‎02-10-2023 11:34 AM

HP Recommended

Does your laptop have the M.2 SSD or a SATA HD as boot drive?

 

Is your notebook still in the warranty period (one year)?


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