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HP Recommended
HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV)
Microsoft Windows 11

Hi.

I finally got a spectre x360 14 , but the pen was not included in mine.

Accessories section says to use 3J122AA.

Shop section says 3J122AA is no longer available.

Does the pen have a new number ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@_Den_ 

 

No, the pen does not have a new number.

 

It might be the victim of a massive product shortage.

 

Not sure about your region -- Here in the USA, we are still in the middle of a "Supply Chain" crisis.  Still lots of products that are not getting to customers, in other words.  "Supply Chain Issues" and waiting have become a way of life.  

 

Looks like the part is made in China - could be "anywhere" between there and where you are located.

 

I did find it listed for a March 2022 delivery at one merchant - not at all sure about the merchant / site and won't post here.

 

Miscellaneous Details

 

Series 1Q878AV

 

Series Pen support information

Open

Maintenance and Service Guide

Page 25

 

Pen                                                                Part Number

Zenvo natural silver pen with cable     L95614-001
Zenvo nightfall black pen with cable  
L95615-001

 

===============================================================

This is a series that includes at least those individual models listed in

Product Information > (Select Topic) Specifications

 

Example

HP Spectre x360 Convertible 14-ea0007ur Product Specifications

For the selected "example" product  3B0H3EA HP Spectre x360 Convertible 14-ea0007ur

 

Accessories

3J122AA

HP Rechargeable MPP 2.0 Tilt Pen (Black)

Accessories

3J123AA

HP Rechargeable MPP 2.0 Tilt Pen (Silver)

 

 

HP Pen Control Application – Available at the Microsoft Store

  • Document:  HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)
  • HP Pen Control – Microsoft Store - Description:  This application allows customization of stylus buttons for HP stylus models – including HP Pen and HP Rechargeable MPP2.0 Tilt Pen.  You can seamlessly switch between stylus button function.  HP Pen, HP Rechargeable MPP2.0 Tilt Pen, and the HP Pen Control application are provided for supported computer models.

 

Not sure if you have access to Amazon in your region - the part does list as "out of stock" (unavailable) at this merchant:

https://www.amazon.com/HP-Rechargeable-MPP2-0-3J122AA-Black/dp/B089NZNJB2

 

Searching the UK region is also disappointing.

https://www.hp.com/gb-en/shop/Product.aspx?id=3J123AA&opt=ABB&sel=ACC

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

CategoriesAlerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV) 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@_Den_ 

 

No, the pen does not have a new number.

 

It might be the victim of a massive product shortage.

 

Not sure about your region -- Here in the USA, we are still in the middle of a "Supply Chain" crisis.  Still lots of products that are not getting to customers, in other words.  "Supply Chain Issues" and waiting have become a way of life.  

 

Looks like the part is made in China - could be "anywhere" between there and where you are located.

 

I did find it listed for a March 2022 delivery at one merchant - not at all sure about the merchant / site and won't post here.

 

Miscellaneous Details

 

Series 1Q878AV

 

Series Pen support information

Open

Maintenance and Service Guide

Page 25

 

Pen                                                                Part Number

Zenvo natural silver pen with cable     L95614-001
Zenvo nightfall black pen with cable  
L95615-001

 

===============================================================

This is a series that includes at least those individual models listed in

Product Information > (Select Topic) Specifications

 

Example

HP Spectre x360 Convertible 14-ea0007ur Product Specifications

For the selected "example" product  3B0H3EA HP Spectre x360 Convertible 14-ea0007ur

 

Accessories

3J122AA

HP Rechargeable MPP 2.0 Tilt Pen (Black)

Accessories

3J123AA

HP Rechargeable MPP 2.0 Tilt Pen (Silver)

 

 

HP Pen Control Application – Available at the Microsoft Store

  • Document:  HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)
  • HP Pen Control – Microsoft Store - Description:  This application allows customization of stylus buttons for HP stylus models – including HP Pen and HP Rechargeable MPP2.0 Tilt Pen.  You can seamlessly switch between stylus button function.  HP Pen, HP Rechargeable MPP2.0 Tilt Pen, and the HP Pen Control application are provided for supported computer models.

 

Not sure if you have access to Amazon in your region - the part does list as "out of stock" (unavailable) at this merchant:

https://www.amazon.com/HP-Rechargeable-MPP2-0-3J122AA-Black/dp/B089NZNJB2

 

Searching the UK region is also disappointing.

https://www.hp.com/gb-en/shop/Product.aspx?id=3J123AA&opt=ABB&sel=ACC

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

CategoriesAlerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV) 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.