• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion G62

Hi

My HP Pavilion G62 notebook has randomly started having the p key pressed permanently. It is still stuck when in BIOS so don't believe it is a software issue. I've taken off the key and cleaned it and still no change. 

Any other ideas? Should I be dismantling the whole laptop and cleaning the keyboard on the inside that way?

Thanks

Fraser 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have fixed the issue by removing the keyboard and giving it a clean inside at the motherboard too. Not an easy notebook to get opened!

 

Correction on the model code, it is actually HP Pavilion 15-n268sa.

 

Fraser

View solution in original post

1 REPLY 1
HP Recommended

I have fixed the issue by removing the keyboard and giving it a clean inside at the motherboard too. Not an easy notebook to get opened!

 

Correction on the model code, it is actually HP Pavilion 15-n268sa.

 

Fraser

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.