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Pavilion G62

Hi

My HP Pavilion G62 notebook has randomly started having the p key pressed permanently. It is still stuck when in BIOS so don't believe it is a software issue. I've taken off the key and cleaned it and still no change. 

Any other ideas? Should I be dismantling the whole laptop and cleaning the keyboard on the inside that way?

Thanks

Fraser 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have fixed the issue by removing the keyboard and giving it a clean inside at the motherboard too. Not an easy notebook to get opened!

 

Correction on the model code, it is actually HP Pavilion 15-n268sa.

 

Fraser

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1 REPLY 1
HP Recommended

I have fixed the issue by removing the keyboard and giving it a clean inside at the motherboard too. Not an easy notebook to get opened!

 

Correction on the model code, it is actually HP Pavilion 15-n268sa.

 

Fraser

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