Plastic around the bottom of screen cracked

[Raihankarim]

Hey!

It's been 2 years I am using this HP gaming pavilion 15, and it's running smoothly too far. But recently, in the lasting coating around the screen, the bottom part of that, at the edge of the connection with the keyboard half of the laptop; has started to crack (as u can see in the picture attached). It hasn't experienced any heavy blow, neither have I dropped. I just noticed it has started to crack and every time I open the laptop, of course, it gets stretched as I pull up the screen and I fear it might keep extending to a big extent and damage the screen. What can I do atm? IS there somehow I can get it replaced or fixed?

[sandytechy20 · Accepted solution]

@Raihankarim

Welcome to the HP support community.

I understand that you are getting hinge issues on your notebook, I am glad to assist you.

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
2. Select the country.
3. You will find the phone numbers below the product details.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.