• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎08-17-2025 12:40 AM

HP Recommended

Pleace I need held.I have an HP Pavilion DV6 Laptop with an Intel Core 2 Duo T6600 processor with integrated  Intel GMA 4500MHD Graphics with 4GB of ram, a 128GB  SSD and a 1TB HDD with Windows 10 Home and I need to know the thicknees of the thermal pad that  the Graphics Card has, so I can put in a new one.

Reply
1 REPLY 1

‎08-19-2025 10:25 AM

HP Recommended

@Maximo5, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Pavilion DV6 Laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand you’d like to know the exact thickness of the thermal pad used on your Pavilion DV6 graphics card. Unfortunately, we’re unable to provide such detailed specifications.

 

If you need information about the components and parts used in your notebook, we recommend checking HP PartSurfer. By entering your laptop’s serial number, you’ll be able to view the official list of compatible parts for your device.

 

You can access PartSurfer here: https://partsurfer.hp.com  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.