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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Plugged in, not charging problem, Windows 10
Create an account on the HP Community to personalize your profile and ask a question
02-02-2019 10:18 AM
As recommended, I removed battery driver; shutdown, removed battery, disconnected adc adaptor, held power button down for 1 min. Didn't work. I have ordered a new ac adaptor and will try that.
Since it continue to say "99% charged", I suspect the battery is actually being charged, but it's the indicator that's faulty.
06-07-2019 03:28 AM
Please perform below shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon
i need more details in step 7
When i done step 6 "remove the Battery out and unplug the Power Adapter"
Step 07. Press and Hold the Power Button for full 1 Minute --> i Press and hold power button for 1 minute (This step 7 No power adapter and batterry not Plugin ? count 1 minute and put back the batterry ?
Thankyou
11-01-2019 01:52 AM
Got the same issue after Win 10 update on HP Pavilion gaming, the solution helps only once before i shutting down my laptop. After every turnig on i have to delete battery driver and restart my laptop it not ok, do you have any ideas? Thanks.
11-04-2019 06:05 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the battery is not getting charged correctly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
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