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‎08-22-2016 05:21 AM

HP Recommended
Product: HP 15-ay007tx
Operating System: Microsoft Windows 10 (64-bit)

Hi 

 

I have purchased hp 15-ay007tx few days back which is installed with Free DOS 2.0. I have installed Windows 10 .

I purchased it online , when  i first click the laptop power button , the led inicator light is not blinking or not glown even after installation of windows 10 , still the led indicator light on power button is not working , I have installed latest drivers from the hp driver site. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2016 02:54 PM

HP Recommended

As per design no led light provided with power button for this model. I have confirmed this with service engineer .

View solution in original post

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4 REPLIES 4

‎08-22-2016 07:12 AM

HP Recommended

That would be a hardware issue and unrelated to the operating system or lack of one.

 

When the notebook is turned off and connected to a power adapter, does the charge led light up?

 

If it does not, then there is a problem with the notebook's systemboard.

 

Contact HP or the vendor you bought the notebook from for warranty service.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎08-22-2016 12:58 PM

HP Recommended

Thanks for the reply . How bad it is ? Will this lead to any severe problem later if not fixed ?

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‎08-22-2016 03:05 PM

HP Recommended

If the notebook still charges, there is no severe issue. It is just a matter of the led not operating as expected. 

 

If it does not charge, then you certainly should have it fixed.

 

The free warranty is for one year.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎09-07-2016 02:54 PM

HP Recommended

As per design no led light provided with power button for this model. I have confirmed this with service engineer .

Was this reply helpful? Yes No
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