Preparing automatic repair loop

[vcook]

I have tried everything and still I continue getting preparing automatic repair, black screen, then yoir pc has a problem.....we will restart. Now I've done the DST. Memory passed but Hardrive Short DST Check failed. Failirw ID GG8FUA-7938R7-MFPV7G-50WQ03. PRODUCT ID J1J05UA#ABA

Diagnosing System never comes up, I cannot access safe mode and g11 sends me back to the beginning.

[CherylG]

DST:Fail=  the hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

[vcook]

Can I recover my files from this hard drive to another computer?

[CherylG · Accepted solution]

Failing short dst makes it less probable to recover files. Had you passed it but failed the long dst it would be more likely. You could still try. Remove the hard drive and put it in a USB HDD Enclosure. Plug it into  usb port on a working computer. If there is any life left in the drive you should be able to browse it and copy files over to hard drive of host machine.