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‎03-29-2020 08:14 AM - edited ‎03-29-2020 08:16 AM

HP Recommended
Product: Pavilion 15-cc129tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop fan sounds weird like (scratching irritating sound) so I did hardware diagnostic and it stops at primary HDD bay

Failure ID : RXJD6X-95CA2R-MFPW21-60VB03

Product ID : 3CW23PA#ACJ

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-01-2020 08:18 AM

HP Recommended

@Primary_HDD_bay

 

Welcome to HP Community
 

Since this is a hardware issue, I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

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1 REPLY 1

‎04-01-2020 08:18 AM

HP Recommended

@Primary_HDD_bay

 

Welcome to HP Community
 

Since this is a hardware issue, I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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