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‎01-18-2020 01:21 PM

HP Recommended
Product: ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I just installed a new Crucial 8GB DDR4-2400 SODIMM into the second slot but it is not being recognized after reboot. The module in slot 1 is also an 8GB DDR4-2400 SODIMM module, so I'm not sure why the new module is not being recognized. Any suggestions would be lhelpful.

 

Thanks in advance!

 

-Mike

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2020 09:27 AM

HP Recommended

All - 

I figured it out on my own: I simply swapped slots on the two RAM modules. I put the new module into slot 1 and moved the original module from slot 1 to slot 2. Problem solved.

 

-Mike

View solution in original post

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1 REPLY 1

‎01-19-2020 09:27 AM

HP Recommended

All - 

I figured it out on my own: I simply swapped slots on the two RAM modules. I put the new module into slot 1 and moved the original module from slot 1 to slot 2. Problem solved.

 

-Mike

Was this reply helpful? Yes No
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