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‎04-18-2020 09:33 AM

HP Recommended
Product: ProBook 4540s
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I try to upgrade RAM on my ProBook 4540s to 16 Gb.

Previously I had 4 Gb and 2 Gb RAM cards. Now I installed a new 8 Gb card (RAM 8,00Gb Single-Channel DDR3 @ 798MHz (11-11-11-28)) when I add one more absolutely the same card my laptop does not start. I run the Memory test after the installation of both cards and had 'Passed' status. The same happens if I add any of the old cards along with the new one. It seems like I am not able to have more than 8 Gb installed.

 

Best regards.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2020 10:16 AM

HP Recommended

@bloodymary77 

 

Please check page 2 of the following manual

 

   http://h10032.www1.hp.com/ctg/Manual/c03758231.pdf

 

Max is 8GB

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎04-18-2020 10:16 AM

HP Recommended

@bloodymary77 

 

Please check page 2 of the following manual

 

   http://h10032.www1.hp.com/ctg/Manual/c03758231.pdf

 

Max is 8GB

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-18-2020 10:33 AM - edited ‎04-18-2020 10:35 AM

HP Recommended

Thank you for the reply, but I want to ask if it always was the case that 8 Gb is the limit? Because there is this topic where it was stated that this laptop can support 16 Gb RAM. https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/ProBook-4540s-Maximum-Supporte...

Best regards

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‎04-18-2020 11:24 AM - edited ‎04-18-2020 11:25 AM

HP Recommended

Hi, @bloodymary77 

 

The 4540s does support 16 GB of memory.

 

You probably bought memory that is incompatible with that model.

 

There is a quirk though that happens when you install 2 x 8 GB of memory...you can read this discussion and the fix that solves it...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Performance-degrades-in-Proboo...

 

But first, you are going to have to find memory that will work.

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