09-17-2019 05:36 AM
I just imaged a computer with Windows 10 1903 Enterprise x64. Everything is fine except a missing hardware, which is the Bluetooth. I tried all package in HP Image Assistant and HP Softpack Manager. They all extract but nothing get installed. If I try to force a inf, the device then fail to start.
Solved! Go to Solution.
09-17-2019 07:15 AM
Isn't that hardware ID 8087?
There is no such ID that I know of that begins with 8987.
If it is 8087, then you need to install the Intel Bluetooth driver from the 650 G1 support page...
This package contains the driver installation package for the Intel Bluetooth in the supported computer models that are running a supported operating system.
09-17-2019 10:56 AM
See if the W10 driver from Intel works...the 64 bit driver is the first one listed on the left.
09-17-2019 02:29 PM
You're very welcome.
If the graphics driver is installed, the only suggestion I can offer regarding the brightness button working would be to (re)install the latest hotkey driver.