Problem in using USB mouse

[Nishant273]

Hello Sir, When i plugged in charger and at the same i am using USB mouse then a continuous connecting & disconnecting sounds appears.But while using USB mouse,when i plugged out charger them this irritating sounds goes off.pls help me to fix it. I have search it to all your video nt couldn't find proper solution for my problem.pls pls help me

[KrazyToad]

@Nishant273

Welcome to HP Community

I have gone through your Post and would like to help

Does it happen only with the USB Mouse or other USB devices too?

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Nishant273]

Thank you for ur help and i have done all this but it could not solve my problm. My laptop is running on latest updated window OS update and hp drivers.

[KrazyToad]

Does it happen only with the USB Mouse or with other USB devices too?

[Nishant273]

Hey Krzay Toad, Thanks 4 ur concern. The said problem is occurs only with USB mouse NOT with any other USB device. When I use both chrager and usb mouse at the same time, this disconnecting-reconnecting sounds comes up.

[KrazyToad · Accepted solution]

@Nishant273

Since the issue is only with the Mouse and not with other devices it's most likely the Mouse is causing a problem

[Nishant273]

yup, may be you are correct.okay i will check it with other USB mouse.if problem will still be there then i'll inform you. Thank you

[KrazyToad]

Drop us a message anytime you need help

Thank you