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‎07-28-2017 03:23 AM

HP Recommended
Product: Pavillion T0Z73PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

 after sleep mode

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2017 01:36 PM

HP Recommended

Hey there! @Sam2362, Thanks for stopping by the HP Support Forums!

 

I understand you have display issues in sleep mode on your PC.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your PC?

 

Does the display issue persist in BIOS on your PC?

 

Did you install any update before the display issue occurred?

 

Tried updating the BIOS and chipset driver on your PC and check if it helps.

 

Please find the link to update BIOS.

 

Also, update the chipset driver using this link.

 

Refer this article to further troubleshoot Sleep and Hibernate Issues with your PC.

 

 

Hope this helps!

 

Have a great day ahead! 🙂

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

A4Apollo
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-29-2017 01:36 PM

HP Recommended

Hey there! @Sam2362, Thanks for stopping by the HP Support Forums!

 

I understand you have display issues in sleep mode on your PC.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your PC?

 

Does the display issue persist in BIOS on your PC?

 

Did you install any update before the display issue occurred?

 

Tried updating the BIOS and chipset driver on your PC and check if it helps.

 

Please find the link to update BIOS.

 

Also, update the chipset driver using this link.

 

Refer this article to further troubleshoot Sleep and Hibernate Issues with your PC.

 

 

Hope this helps!

 

Have a great day ahead! 🙂

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No
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