Problem with TPM/BIOS

[angie001_]

Laptop Model: OMEN by HP - 17t-an100 BIOS Version: AMI F.19 (11/15/2022)

Although the TPM is enabled in the BIOS, it is not being detected by Windows, which prevents the system from meeting the requirements for Windows 11.

To resolve the issue, I have already followed these steps:

• I confirmed that my BIOS version is the latest available for my model.

• I entered the BIOS and ensured that "TPM Device" is set to "Enable".

• I used the "Clear TPM" option and rebooted.

• I checked the Windows Device Manager, and the "Security devices" category is completely missing.

Based on the above, I suspect the issue is a deeper firmware problem or a hardware fault with the TPM chip itself.

I would appreciate it if you could provide guidance on the next steps.

Thank you in advance

[Paul_Tikkanen]

Chapter 1, page 3 of the service manual indicates the model series comes with a TPM 2.0 security device, which should be showing up under a security devices category in the device manager if there isn't a hardware issue of some kind.

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The only suggestion I can offer if you want to upgrade your notebook to W11, would be to use a W11 hardware check workaround:

If you are happy with your PC, and if you are interested in installing W11 24H2 via an in-place upgrade on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

Download the W24H2 ISO file and use that (3rd option).

Download Windows 11

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

7-Zip

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

Other than that, your PC will continue to get the monthly cumulative and other updates.

That's only a minor inconvenience to have continued OS support beyond October of 2025.

If things don't work right on W11, you have 10 days to easily go back to W10 as long as you don't delete the W1 upgrade files or the Windows.old folder.

How to Go Back to Windows 10 from Windows 11 (Tutorial)