Problem with charging through USB C

[Sinekos]

Hello, i was wondering why everywhere i see i can charge my laptop with USB - C. But everytime i pluged in the charger nothing happens. I have HP Pavilion x360 Convertible 15-er1912nc (73R94EA), do someone have some laptop and same problem or solution? Thank you.

[Dragon-Fur]

@Sinekos 

Welcome to the HP Community --

Sorry, according to the service guide, these are not the right kind of port for charging your computer.

The ports are for high speed data transfer and charging small devices (for example, your phone).

Reference

Maintenance and Service Guide

Illustrations and information >> Right Side / Left Side -- Pages 4-5

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[erico]

"Hello, i was wondering why everywhere i see i can charge my laptop with USB - C"

I have no idea  as to what that means.

Your laptop was delivered with a power adapter that has a barrel connector that plugs into a  round port for charging. That is what you are supposed to use for charging. That is also what the user manual states.

"But everytime i pluged in the charger nothing happens"

The single USB  Gen 1 Type -C port your laptop has is not capable of power input for charging.

The  features that capable ports have  are USB Gen 3 Type-C  Thunderbolt, Power Delivery, Sleep & Charge