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‎05-09-2019 01:17 PM - edited ‎05-09-2019 01:18 PM

HP Recommended
Product: presario C700
Operating System: Microsoft Windows 7 (64-bit)

Hi, i installed 2×2GB PC-6400S sodimm memory on my laptop and it doesn't work.When i put one of memory it works.Also i put the 1×2GB with an 1×1GB memory and it works again.Do you know what is the problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-10-2019 05:09 AM

HP Recommended

Officially 2 gigs is the maximum memory on that model series but it will run 3 gigs OK. You are seeing a limit in the capabilty of the chipset and BIOS. It will not run 4 GB of memory. 

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3 REPLIES 3

‎05-09-2019 01:33 PM

HP Recommended

which model Presario C700 do you have?  https://www.crucial.com/usa/en/upgrades/hp---compaq/presario-c700-series

 

Also, when you have the 1×2GB with an 1×1GB memory configuration, does the bios read 3 GB?

 

 

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‎05-10-2019 05:09 AM

HP Recommended

Officially 2 gigs is the maximum memory on that model series but it will run 3 gigs OK. You are seeing a limit in the capabilty of the chipset and BIOS. It will not run 4 GB of memory. 

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‎05-12-2019 01:57 AM

HP Recommended

thanks for your reply 🙂

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