• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-21-2019 09:41 AM

HP Recommended
Product: 15-ay089tu
Operating System: Microsoft Windows 10 (64-bit)

I have the HP notebook 15-ay089tu and it's come with a Pentium N3710 from 2016. Being a CS student, it is not possible to run my stuff with this processor. Is there any possible way to upgrade my processor to i5 8th or 9th generation. 

1 person had the same question
2 REPLIES 2

‎01-21-2019 10:23 AM

HP Recommended

Hi:

 

Unfortunately, that would not be possible.

 

The processor is an integral part of the motherboard and is not removable.

 

The only way to upgrade the processor in you notebook would be to replace the motherboard with one listed in the service manual that may come with a better processor.

 

None of the motherboards in your notebook's model series support 8th or 9th generation core processors.

Was this reply helpful? Yes No

‎01-21-2019 10:34 AM

HP Recommended

Thanks for the valuable response. Can you tell me which motherboard is suitable for my pc & how much can I upgrade my processor with that? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.