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twrk Honor Student
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Product Specifications say USB3.1 Type C (DisplayPort™ 1.2), yet doesn't have Thunderbolt?

HP Pavilion 13-an0031wm

Product specifications:

https://support.hp.com/us-en/document/c06162956

 

The line in question:

External ports
1 USB 3.1 Type-C™ Gen 2 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI 1.4; 1 headphone/microphone combo

 

Trying to get the type c port to connect to a monitor. I'm doubting that even though the specification has the part about DisplayPort 1.2, there's no thunderbolt support or alternate mode setting.

 

Honestly I tried with a type c to hdmi adaptor. Didn't work. This part of the specification may indicate that a type c to displayport1.2 adaptor may work? But I highly doubt it after going through other people's solutions.

 

Could someone help me figure out what this part in the product specification means?

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Product Specifications say USB3.1 Type C (DisplayPort™ 1.2), yet doesn't have Thunderbolt?

@twrk,

 

Welcome to the HP Support Community!

 

I checked the specifications of your computer and see that the type C port on the computer doesn’t support the display.

 

Please refer to the below service guide (page 6) for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06142656

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

twrk Honor Student
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Product Specifications say USB3.1 Type C (DisplayPort™ 1.2), yet doesn't have Thunderbolt?

Thank you so much for the manual! It provides a lot of cool details I can reference.

 

I just wish this capability wasn't listed in the product specifications, but there are other discrepancies as well (like the size of the ram, and the lack of indication of a fingerprint reader), although it's there in the manual.

 

This does answer my question, so thank you.

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Product Specifications say USB3.1 Type C (DisplayPort™ 1.2), yet doesn't have Thunderbolt?

@twrk

 

You are welcome. If you need further assistance feel free to reach out to us. 

 

Have a great day!

Asmita
I am an HP Employee

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