Proximity Device Error

[jgch]

Thanks for the suggestion. I have already tried to boot Ubuntu 26.04 and Fedory 44 from an USB stick. unfortunately the BIOS did not let me boot.

Can you suggest a Linux distro that works?

[Pallipurath]

Hi @jgch 

Thank you for responding.

I understand that you are looking for a Linux distribution that works well with the HP Z Book. However, please be aware that HP provides limited support for Linux operating systems, So I would request you to please contact linux support for further assistance.

Have a good day.

[jgch]

We are turning circles. First it was recommended to check if the device visible under Linux only to later being told that Linux has a limited support on my device. Seems like I have to open a defect at the support.

[Deep_World]

Hi @jgch,

I understand your concern regarding the Proximity Device error. Since you have already attempted multiple software troubleshooting steps, including testing different Linux distributions, and the issue remains unresolved, this may require a more in-depth diagnosis.

At this point, to perform advanced troubleshooting and, if necessary, arrange for a hardware evaluation of the unit if the unit is in warranty as per the warranty entitlements and to get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,

Deep_World