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Microsoft Windows 8 (64-bit)
Hello

My battery has stopped holding charge and will only work when plugged into a power source. Unfortunately I can't find any batteries in the hp site or list of sellers. Can someone help with this?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Manual:

 

Service Manual

 

Battery replacement is spelled out on p. 30-32 and you need this part:

 

3 cell, 50 WHr 4.52 AH Li-ion battery 715050-001

 

https://www.amazon.co.uk/Sleekbook-TOUCHSMART-715050-001-714762-1C1-TPN-C109/dp/B01IVII33I/ref=sr_1_...

 

Post back with any more questions. Pay attention to electrical precautions but this is very doable for most users. 

 

Please Accept as Solution if this is the answer you needed. 

View solution in original post

4 REPLIES 4
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Of course if we had the model number. Then we can find the right service manual which has the HP part number of the battery and from there search amazon.com.uk which has batteries for most HP laptops sold in the last 10 years. 

 

Is the battery customer removable or locked inside the casing? 

HP Recommended
Its an envy m6-k088ca and the battery is locked inside the casing.
HP Recommended

Manual:

 

Service Manual

 

Battery replacement is spelled out on p. 30-32 and you need this part:

 

3 cell, 50 WHr 4.52 AH Li-ion battery 715050-001

 

https://www.amazon.co.uk/Sleekbook-TOUCHSMART-715050-001-714762-1C1-TPN-C109/dp/B01IVII33I/ref=sr_1_...

 

Post back with any more questions. Pay attention to electrical precautions but this is very doable for most users. 

 

Please Accept as Solution if this is the answer you needed. 

HP Recommended
Thank you!
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