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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Query :" Please connect a higher capacity Smart AC Adapter"

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12-24-2020 09:16 AM
Whenever i connect my charger, i get a long message - "Your Computer is designed to vary performance as needed when a smaller capacity Smart AC Adapter is connected. However your computer exceeds the power rating for the Smart AC Adapter connected. Please connect a higher capacity Smart AC Adapter"
After this message is shown, the charging automatically stops.
I am using the hp original Adapter which came with the notebook.
I very much need replacement of my Adapter. Please help me.
12-24-2020 11:17 AM
The specs of your machine is
https://support.hp.com/au-en/document/c03815016
It requires 90W charger. Please check the following discussion first using some tips from there to fix:
Or please check its label for rating
(a) If under 90W, you've got a wrong charger,
(b) If 90W, you've got a faulty charger
On both cases, if still under warranty, please contact HP and ask for a replacement.
Regards.
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