• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-23-2020 02:12 AM

HP Recommended
Product: 1AC75PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

I WANT TO INCREASE RAM OF MY LAPTOP BUT I HAVE NO IDEA REGARDING  FREQUENCY AND SIZE SUITABLE.

1AC75PA#ACJ THIS IS MY PRODUCT CODE ,I HAVE 4GB INSTALLED BUT I WANT TO INCREASE ATLEAST 4GB ,IT SHOULD BE 2 GB OF 2 STICKS OR 4GB 1 STICK 

1 REPLY 1

‎07-23-2020 07:21 AM

HP Recommended

Hi,

Your notebook supports max 16GB of DDR4 2400MHz (2x8GB)

There are two slots, so you can add another 4GB module in the empty slot. The RAM will run at 2133MHz. You can buy from your preferred brand.

Ex:

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-be012tu#memory

On page 56 of service manual you can see the steps to upgrade the RAM

http://h10032.www1.hp.com/ctg/Manual/c06189775

 

You should really consider replacing the Hard Drive with an SSD which would give a great boost in the everyday performance of the PC.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.